Testimonials

Frequently Asked Questions

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At True Essence Wellness, we want to make your experience as smooth and stress-free as possible. Here are answers to the most common questions clients ask us:


❓ Do I need a referral to book an appointment?
No referral is required. You can book directly with us at any time.

💳 Are your services covered by insurance?
Yes, most extended health benefits cover services like physiotherapy, massage therapy, chiropractic care, and acupuncture. We also offer direct billing to many insurance providers.

📄 What should I bring for my first visit?
Please bring your ID, any medical documents or prescriptions, and your insurance details (if applicable).

🔄 What is your cancellation policy?
We request at least 24 hours’ notice if you need to reschedule or cancel. This allows us to serve other clients in need.

📅 How do I book an appointment?
You can book online through our Book Appointment page, call us at (437) 335-8026, or message us on WhatsApp.

Still Have Questions? We’ve Got Answers.